Landlords have agents. You’ve got Ellie.

What Ellie Can Help You With

• Understand your tenancy agreement

  Tired of complicated contracts? Ellie helps you decode every section of your tenancy agreement in plain, friendly English. From key clauses to hidden conditions, you’ll finally understand what you're signing — and what it means for you.

  
• Rent rises & complaints

  Facing a rent increase or unresolved issue? Ellie walks you through your options, explains your legal protections, and helps you respond with confidence. Whether it’s rising costs or a leaky tap, you don’t have to handle it alone.

  
• Templates & legal advice

  Don’t know how to phrase things? Ellie gives you pre-written letters, reminders, and legal templates that say exactly what you need — politely and professionally. Use them to ask for repairs, push back on unfair terms, or make your case clearly.

  
• Dealing with dodgy landlords

  Not sure what your landlord can and can't do? Ellie gives you clear, honest guidance on your rights as a tenant. Learn how to spot red flags, protect yourself from unfair treatment, and take the right steps when things don’t feel right.

  
• Draft emails to landlords

  Too stressed to write the perfect email? Just tell Ellie what’s going on, and she’ll draft a message that’s clear, respectful, and to the point. Whether it’s a complaint, a request, or a simple question — Ellie helps you sound like you’ve got it all together.